Fast-Track Appeal is a function on Bybit’s P2P (Peer-to-Peer) Trading, designed to provide users with a streamlined and efficient process for resolving disputes. In P2P trading, where traders directly engage with each other, conflicts can arise easily due to differing expectations. For straightforward conflicts, our aim is to address them swiftly.

How Does Fast-Track Appeal Work?

When submitting an appeal through the Fast-Track option, a judgment will be made within 15 minutes, and the P2P Appeal Specialist will not participate in the Order Chat Box. Following the completion of the judgment, the order amount will be temporarily frozen for 4, 8, 12 or 24 hours to allow the counterparty to confirm the result. The frozen duration will vary depending on the strategies. Please refer to the interface for the specific frozen duration.

• If no dissent is raised during the frozen period, the frozen assets will be automatically released back to your account. 

• If the counterparty raises a dissent within the frozen period, our P2P Appeal Specialist will intervene in the Order Chat Box to reevaluate the disputed issue. Throughout the dissent period, the order amount remains frozen until the dissent is resolved. Cooperation with verifications and timely responses within the given timeframe in the P2P Order Chat Box is required. If no valid proof is provided in your favor, the platform reserves the right to transfer the coin back to the counterparty.

The overall flow is as follows:

Note: Under certain circumstances, appeals will be managed through a method different from the process of handling them via the P2P Appeal Specialist through the Order Chat Box.

Differences Between Normal Track and Fast-Track Appeal in P2P