If you have managed to retrieve your account data thanks to the Data Export feature available on your account but you are experiencing difficulty extracting the file’s content in your computer, please follow the detailed guide below: 

 

• Unzip a 7-zip file
• Unzip a WinRAR file

Unzip a 7-zip file

Step 1: Download the export file from your Bybit Account and open the folder containing the file. Click right on the file to open the dropdown menu and select Show more options → 7-zip → Open Archive.

 

Step 2: The 7-zip window will open showing the compressed folder (it should have a blank file icon). Double-click on the folder to display the files contained (these files should have a spreadsheet icon).

 

Step 3: Select all the files and click on Extract. A new window will open allowing you to select the folder that will receive the files. Once you have selected the folder, click on OK. By default, the folder selected will be the folder holding the compressed file.

 

 

 

Your files have been extracted! You can now consult your account data by opening the files in your computer’s spreadsheet software.

 

 

If you are having issues opening the CSV file, open Excel and click on New → Blank workbook → Data tab → Get External Data From Text. 

 

 

Select your Data Export CSV file and click on Import to open the Import window. Choose the parameters for your data and make sure your Delimiter is set as Comma. Your data should now be correctly formatted on Excel. 

 

 

 

 

 

 

 

 

Unzip a WinRAR file

Step 1: Download the export file from your Bybit Account and open the folder containing the file. Click right on the file to open the dropdown menu and select Open with → WinRAR archiver.

 

 

Note: If you do not have a file archiver software, we strongly recommend to download a software from an official and secured source such as WinRAR.

Step 2: The WinRAR window will open showing the compressed folder (it should have a blank file icon). Select the folder and click on View to display the files contained (these files should have a spreadsheet icon).

 

Step 3: Select all the files and click on Extract To. A new window will open allowing you to select the folder that will receive the files. Once you have selected the folder, click on OK. By default, the folder selected will be the folder holding the compressed file.

 

 

Your files have been extracted! You can now consult your account data by opening the files in your computer’s spreadsheet software.

 

 

If you are having issues opening the CSV file, open Excel and click on New → Blank workbook → Data tab → Get External Data From Text. 

 

 

Select your Data Export CSV file and click on Import to open the Import window. Choose the parameters for your data and make sure your Delimiter is set as Comma. Your data should now be correctly formatted on Excel.