• Rewards Points

• Rewards Market

• Auto Cashback

Rewards Points

How can I earn the Rewards Points?

You can earn Rewards Points when spending with your Bybit Card.

After making a transaction using my Bybit Card, when can I expect to receive my Rewards Points?

Under normal circumstances and if the account is in good standing order, you can typically expect to receive your Rewards Points within 3 calendar days.

What Bybit Card transactions are not entitled to the Rewards Point?

The following are not eligible for Rewards Points on the Bybit Card:

1. Fees: Any fees or charges, including but not limited to annual card fees, service fees, administrative fees, as well as other miscellaneous fees and charges.

2. Refund Considerations: Any amount charged to your Bybit Card that is subsequently canceled, voided, refunded, or reversed.

3. ATM Withdrawal: Any ATM withdrawal request made with Bybit Card.

4. Prepaid Cards and Specific Merchant Categories: Top-ups or funds payment to prepaid cards or accounts, including transactions classified under the following Merchant Category Codes:

• Financial Institutions – Merchandise, Services, and Debt Repayment (6012)

• Non-Financial Institutions – Stored Value Card Purchase/Load (6540)

• Specific accounts as specified by us from time to time. Transactions are classified under one or more of the following Merchant Category Codes:

  • Non-Financial Institutions – Foreign Currency, Non-Fiat Currency, Money Orders, Account Funding, Travelers Cheques, and Debt Repayment (6051)

  • Money Transfer (4829)

• Any other charges, fees, transactions, or payments stipulated by us from time to time.

Is there a difference in points accumulation between spending on a virtual card and a physical card?

There is no difference. You will accumulate the same number of points irrespective of the payment method chosen.

What are the trading/social media packs, and how do the rebates work?

Trading/Social Media packs offer a set of predetermined benefits to our users when they subscribe to services provided by our partners.

To qualify for these rebates, you must subscribe directly through the official website and complete the payment using your Bybit Card. Find more information about VIP Tier Merchant Rebates on Introduction to Bybit Card Rewards.

Is there an expiration for my Rewards Points?

No. There is no expiration date for Rewards Points.

Rewards Market

Why did my redemption on Rewards Market fail?

There are a few possible reasons that cause redemption failure. Please refer to the details below:

1. ​​Insufficient points: You may not have enough points to redeem the item you selected. You can earn points by spending with your Bybit Card. Below are the points earned for spending in different currencies.

    

   Amount Spent	Points Earned
   1 EUR/USD	1 point
   900 ARS	1 point
   5 BRL	10 points

    

2. Redemption limit: There may be a limit to the number of times you can redeem a particular reward. You may see “We’ve run out of stock!” on the product you selected. Unfortunately, we do not have an exact date on when the product will be back in stock. 

3. Technical issue: There may be a technical issue preventing you from making the redemption. Please check your points balance, and redemption limit, and contact our support team by submitting a case here with your order ID, if you continue to experience issues when making redemptions.

Can I still redeem items with my Rewards Point if I have terminated my Bybit Card(s)?

Yes, your Rewards Point will still be available for redemption on Rewards Market provided there is no violation of the terms and conditions.

Where do I find my redemption and order status records?

You may find the redemption records on Your Points Records page and the redemption order status records on the Order Page. For a step-by-step guide, please consult this article.

How can I get a multiplier Rewards Points?

You can earn more points by advancing your VIP level. Moving up VIP levels will also increase your monthly maximum point capacity and cashback rate. Find more details on Bybit Card Rewards.

Auto Cashback

Who is eligible for Auto Cashback?

Every Bybit Card holder who enables the auto cashback button is eligible to use the cashback function regardless if you are using a virtual card lite, virtual card or physical card. 

Is there any minimum requirement for auto cashback from Bybit Card?

Yes, there is a minimum of 50 points required to convert using the auto cashback.

What is the conversion rate on auto cashback?

The base conversion rate is 0.002 per point with a minimum number of 50 points. If there are other currencies related to the event, please check the event page/dashboard.

Is there any maximum limit for auto cashback from Bybit Card?

Yes, there is a maximum limit for auto cashback from Bybit Card for every tier. You can refer to this article to understand the monthly maximum cashback in USDT value. 

How long does it take to encash from point?

Reward Points will be automatically redeemed into your selected coin every 00:00 - 01:00 UTC if users have enabled the auto cashback button.

Where can I check my cashback record?

You can go to Points Record to find the cashback record.

Where does my cashback get credited?

The cashback will be credited to your Funding account.

What is the process for receiving cashback on Bybit Card, and how are conversion rates handled?

Cashback is processed daily with conversion rates set at redemption. If a token is changed or removed during transaction confirmation, cashback will be given in USDT by default.